Enquiry forms, a simple CRM and automation
Never let an enquiry slip through.
Forms that ask the right questions, one place to see every enquiry, and reminders so nobody is forgotten.
What’s included
Start with one piece. Add the rest when you’re ready. CRM software and text or email sending have their own costs, which we show you first.
- Enquiry formsAsk the right questions up front, so you can reply properly first time.
- A simple CRMEvery enquiry and customer in one place, so you can see who needs a reply.
- Automatic replies and remindersA quick first reply to every enquiry, and a nudge when someone needs chasing.
- Online bookingCustomers pick a time that suits them, with confirmations and reminders.
- Landing pagesOne clear page for one offer, for adverts, leaflets or a new service.
- Review requestsA friendly message after a job, asking happy customers for a review.
After a quote goes out.
- Quote sentThe enquiry moves to “Proposal” in your CRM.
- 3 days, no replyA friendly reminder email goes to the customer.
- Still no replyYou get a task to give them a call.
- Quote acceptedMarked as won, and a welcome email goes out.
Common questions
Do I need a new website for this?
Not necessarily. Forms, a CRM and reminders can usually work alongside the website you have.
What is a CRM?
A simple online system that keeps every enquiry and customer in one place, so you can see who you’ve spoken to and who needs a reply.
Can you move our existing contacts across?
Usually, from a spreadsheet or your current system. We agree what moves with you before importing anything.
Will automatic messages feel robotic?
They’re written in your voice and only sent when something real happens. You decide which steps stay personal.
Let’s talk about your business.
A 30-minute call. No jargon, no obligation.